Online Provider Portal Registration is Available! 

 Welcome Arkansas Providers,

 

eQHealth Solutions has partnered with the Arkansas Department of Human Services (DHS) to provide utilization management offerings to their beneficiaries including  prior authorization (PA) and extension of benefit (EOB) services. We are excited to work with DHS and each of you to ensure all the members of the state receive the highest quality of care.

 

Starting January 2nd, 2019, eQHealth will begin processing PA and EOB requests. Beginning today, you now have access to our Arkansas dedicated website which includes links to training, provider manuals, forms, and other materials that may be beneficial to you during this transition period. Additionally, you can begin registering for access to our provider portal for electronic request submissions. 

Provider News and Updates

Provider Training

 

Applied Behavior Analysis 

Prior authorizations and/or extension of benefits will be requested through eQHealth Solutions beginning on 4/1/19.  Webinar trainings are available:

Tuesday, September 10th - 1PM

Wednesday, September 18th - 1PM

Tuesday, October 8th - 1PM

Thursday, October 24th - 1PM

Wednesday, November 13th - 1PM

 

Personal Care

Prior authorizations and/or extension of benefits will be requested through eQHealth Solutions beginning on 3/1/19.  Webinar trainings are available:

Intro to eQSuite for PCS

Friday, September 6th - 10AM

Friday, September 20th - 10AM

Friday, October 4th - 10AM

Friday, October 18th - 10AM

Tuesday, November 5th - 10AM

Thursday, November 21st - 2PM

 

Optum Referral Process

Thursday, September 12th - 9AM

Wednesday, October 2nd - 2PM

Wednesday, October 30th - 2PM

Friday, November 15th - 10AM

 

Status of Requested PA's

Tuesday, September 24th - 2PM

Wednesday, October 16th - 2PM

Friday, November 1st - 10AM

Tuesday, November 19th - 2PM

 

Retrospective Reviews - OT/PT/ST/ADDT/EIDT

Thursday, September 26th - 1PM

Thursday, October 10th - 1PM

Tuesday, October 22nd - 1PM

Thursday, November 7th - 1PM

 

 Introduction to eQSuite - Provider Portal

 

 Outpatient BH - Retroactive Authorizations 

 

eQSuite Provider Portal - Action Required/Notes & Attachments

These webinars will focus on how to utilize the Notes & Attachments section of eQSuite, as well as how to respond to Action Required items.

 

eQSuite Provider Portal - Allocating Therapy Units

This webinar will focus on how to correctly allocate and enter therapy units for a Therapist and a Therapy Assistant.

 

  • Occupational Therapy/Physical Therapy/Speech Therapy
    • Prior authorizations and/or extension of benefits will be requested through eQHealth Solutions beginning on 1/1/19.  Webinar trainings are available: 
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  • Inpatient Behavioral Health Tier 1

    • Prior authorizations and/or extension of benefits will be requested through eQHealth Solutions beginning on 1/1/19.  Webinar trainings are available: 
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  • Outpatient Behavioral Health Tier 1
    • Prior authorizations and/or extension of benefits will be requested through eQHealth Solutions beginning on 1/1/19.  Webinar trainings are available: 
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    • EIDT/ADDT

    • Prior authorizations and/or extension of benefits will be requested through eQHealth Solutions beginning on 1/1/19.  Webinar trainings are available: 

 

Provider Updates

Vol 1 No 1 Welcome to Provider Updates 7-12-19

Vol 1 No 2 Personal Care Services 7-12-19

Vol 1 No 3 Retrospective Reviews - Therapy 7-14-19

Vol 1 No 5 ABA Therapy Reviews 8-5-19

Vol 1 No 6 Fall Webinars for PCS 9-5-19

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